Diversidad de usuarios en las agencias bancarias: Un análisis de clases latentes, municipio Libertador, estado Mérida, Venezuela Journal title: Fórum Empresarial Authors: Marysela Morillo Moreno Milángela Del Carmen Morillo Moreno Malinda Del Valle Coa Ravelo Subject(s): Business Administration, Economics, Management Science/Operations Research, Finance and Financial Services, Human Resource Management, Management Information Systems, Management and Strategy, Production, Operation and Manufacturing Management, Statistics