A Development of Prototype System for Support End-User Training
Journal Title: International Journal of the Computer, the Internet and Management - Year 2017, Vol 25, Issue 1
Abstract
End-User Training (EUT) is a method used for learning information systems or applications. At present, there still are a number of challenges that need to be solved. Consequently, this paper proposes a framework of hybrid self-regulated and collaborative learning for EUT which aims at contributing to the improvement of EUT performance. The proposed framework emphasized on five EUT dimensions. The first dimension is end-users consisting of two core factors (i.e., trainee and task / job characteristics). The second dimension is learning content consisting of 2 components (i.e., material size and combination). The third dimension is training and learning methods consisting of four core methods (i.e., instructor-led training, Technology-Mediated Learning (TML), self-regulated and collaborative learning). The fourth dimension is learning outcomes consisting of seven core knowledge level (i.e., command-based knowledge, tool procedural, business procedural). The last dimension is differences. In addition, this paper introduced a prototype for end-users to self-regulated and collaborative learning.
Authors and Affiliations
Sirikorn Krompho, Nalinpat Porrawatpreyakorn, Montean Rattanasiriwongwut
Keywords
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