An Evaluation of Citizen Centric Service of E-Governance through E-Mitra in Jaipur
Journal Title: International journal of Emerging Trends in Science and Technology - Year 2017, Vol 4, Issue 9
Abstract
- In the developing countries the aim of the e-governance is to ensure transparent,seamless, secure and authentic flow of information fair. In this context, an attempt was made to analyze the benefits derived from 'citizen-government' interface through information and communication technology in the state of Rajasthan, India. The present paper highlights level of awareness and its usage derived benefits in terms of travel time waiting time, no. of trips, cost of travel etc. Government using ICT tools to make a significant impact on the development and growth of the nation. the use of ICT, especially in the e-mitra has been very successful and most of the users have found it to be very beneficial in terms of cost, timing, convenience and consumer friendly behaviors
Authors and Affiliations
Praveen Kumar Sharma
Keywords
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