Antecedents of Employee Performance: A Case Study of Pakistan Telecom Sector
Journal Title: IOSR journal of Business and Management - Year 2018, Vol 20, Issue 7
Abstract
Good employee performance is pivotal for the performance of any organization. Employees are the backbone of every company. Organizations invest too much in their employee's training and development to increase their efficiency and effectiveness. Despite so much importance, there are very few studies covering the antecedents of employee performance in their own perspective. In this study, we have interviewed telecom employees to investigate the factors that impact their performance. After interviewing 95 employees from telecom sector of Pakistan, we have concluded that in general all employees of telecom companies are satisfied with their respective company training and development and care. In this study, it has been concluded the employee empowerment, job security, and financial benefits are key factors in the improvement of employee performance. Managers focusing on employee development should empower employees, it increases their interest and commitment to the job.
Authors and Affiliations
Aneeqa Zreen, Muhammad Farooq, Mst Nilufar Yasmin
Keywords
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- EP ID EP412108
- DOI 10.9790/487X-2007026166.
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