Application of Total Quality Management in Education – An Analysis
Journal Title: IOSR journal of Business and Management - Year 2018, Vol 20, Issue 5
Abstract
Quality education is a hugeworry in several societies throughout the world. In an extremely aggressive education segment, the accomplishment of academic institutions relies on the quality of education that is imparted. Hence total quality management (TQM) has gained importance and researchers, educationalists, scholars; policymakers are all showing their genuine interest towards TQM. Total Quality Management is accepted as an efficient management philosophy for customer contentment, continuous improvement, and organizational distinction. Thefundamentalidea of TQM is a democraticapproach to tackle the question(s) of quality inbusiness and in the area of education. Ubiquitously, the function of Higher Education is shifting and becoming increasinglyincorporatedinto the procedure of economic growth and success. This structured worldwideoccurrence is throwing multitudes of significant challenges with regard to developing a qualitative approach for handling higher education in a worldwide platform with anobviousgoal to bring consistency in many significant areas and decrease the gap of bias in terms of quality education towards understanding and talent building.
Authors and Affiliations
Sunderlal Surendran
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