Assessment of Organizational Citizenship Behavior (OCB) in Jordanian Universities
Journal Title: International Journal of Academic Research in Business and Social Sciences - Year 2018, Vol 8, Issue 12
Abstract
This descriptive and analytic field study intends to assess organizational citizenship behavior (OCB) among Jordanian Universities. A random sample of (188) elements representing academic and administrative staff in four Universities was selected. The four universities: Yarmouk, Jordan University of Science and Technology (JUST), Irbid National University, and Jadara University are located in the north part of the country. The results showed that overall OCB scored very high (4.34) on a 5-Likert scale. In addition, OCB showed significant variance with respect to age category (in favor of those who are 50 years and above). The author also has found that OCB five core dimensions (Altruism, courtesy, sportsmanship, civic virtue, and conscientiousness) are strongly and significantly correlated. Relevant recommendations were suggested to enhance OCB practices in Jordanian Universities.
Authors and Affiliations
Farid Mohammad Qawasmeh
Keywords
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- EP ID EP574110
- DOI 10.6007/IJARBSS/v8-i12/4991
- Views 129
- Downloads 0
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