CRITERIA FOR EVALUATING EFFICIENCY OF THE ENTERPRISE EMPLOYEES CONTROL
Journal Title: Економіка транспортного комплексу - Year 2019, Vol 33, Issue
Abstract
The control function is one of the main management functions and ensures the achievement of the organization goals. This is a cost function, so the issue of assessing the effectiveness of control is relevant. Any assessment requires the definition of specific ways in which it should evaluate objects, phenomena, situations, etc. Such requirements are criteria. Thus, the purpose of the article is substantiation of the list of efficient control criteria. The article identifies the aspects in which control is considered as viewed by different re-searchers. The diversity of aspects is explained by the complexity and multi-faceted nature of the tasks that control is facing. To substantiate the system of criteria for effective control of the compa-ny personnel work, an algorithm for their development was presented. Further, the aspects of the concept of effective control were considered and the author’s vision of this concept was deter-mined. In our view, the definition of criteria must be linked with the principles of effective control and should take into account the peculiarities of the enterprise personnel control. The article exam-ined the main criteria for effective control proposed by the investigators on this issue: compliance with the nature of the process being monitored; economy; flexibility and simplicity; focus on results and strategic orientation. These criteria were supplemented by others taking into account the basic principles of effective control: involvement of employees in the control; continuity and regularity of conducting; reward for achieving standards and transparency of control. The evaluation of the ef-fectiveness of control with the help of the resulting system of criteria is to determine the significance of each of them in the overall system and to develop a rating scale. The proposed system of criteria will allow to assess the effectiveness of control of the company personnel comprehensively and objectively, taking into account the peculiarities of the work of each category of personnel. This, in turn, will ensure that the company achieves its goals, because this is the main objective of the con-trol function.
Authors and Affiliations
L. АCHKASOVA
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