Digital Banking in Africa: A Review of Recent Developments and Challenges
Journal Title: Account and Financial Management Journal - Year 2025, Vol 10, Issue 01
Abstract
Digital banking has emerged as a transformative force in Africa, catalyzing financial inclusion, enhancing accessibility, and reshaping the financial landscape across the continent. This review delves into recent developments and challenges within the realm of digital banking in Africa. The analysis encompasses the adoption of advanced technologies, regulatory frameworks, and the impact of digital banking on financial services, with a keen focus on the unique challenges faced by African nations. Recent developments reveal a dynamic shift toward digitalization, driven by increasing internet penetration, mobile phone usage, and a growing tech-savvy population. Mobile money services, digital wallets, and online banking platforms have gained prominence, enabling individuals, including those in remote areas, to access financial services conveniently. The integration of innovative technologies, such as blockchain and artificial intelligence, has further expanded the scope of digital banking offerings, fostering financial empowerment. However, amidst the progress, challenges persist. Regulatory frameworks are evolving to accommodate the rapid pace of digital banking, ensuring consumer protection, data security, and the prevention of financial crimes. Infrastructure limitations, particularly in rural areas, pose obstacles to universal access. Additionally, concerns related to cybersecurity, privacy, and the digital divide demand strategic solutions to bridge the gaps and mitigate risks. This review critically examines the nuanced landscape of digital banking in Africa, acknowledging both its transformative potential and the hurdles that must be addressed. By understanding recent developments and challenges, stakeholders, including policymakers, financial institutions, and technology providers, can collaboratively work towards harnessing the full potential of digital banking to foster inclusive economic growth and financial stability across the diverse nations of Africa.
Authors and Affiliations
Nsisong Louis Eyo-Udo , Charles Elachi Apeh , Bernadette Bristol-Alagbariya , Chioma Ann Udeh , Chikezie Paul-Mikki Ewim
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