Effects of overall planning on staff burnout and group blood donation errors
Journal Title: Chinese Journal of Blood Transfusion - Year 2022, Vol 35, Issue 10
Abstract
Objective To analyze the causes of staff burnout and various errors during group blood donation in blood centers, and to explore the significance of overall planning to improve above problems. Methods Various errors occurred during group blood donation from January 2016 to December 2020 in a blood center were selected as the research object. Job burnout related survey data including emotional exhaustion (MBI-EE), work attitude (MBI-DP), sense of achievement (MBI-PA) etc. were collected. The influence of six variables, including blood collection quantity, staff, order control, plan compliance, overload blood collection and over-stock blood collection, on the occurrence of errors was analyzed, and an ordered logistic regression model was established. After optimizing overall planning measures, the occurrence of errors and the improvement of burnout were compared. Results In addition to the volume of blood collected (P>0.05), the other five variables had significant influence on the occurrence of errors (P<0.05), and all included in the final Logistic regression model, with the OR values as 6.178, 6.143, 4.768, 3.435 and 1.957, respectively. There were significant differences in the three aspects of job burnout index between the two groups (P<0.05). After the intervention of inventory management and blood collection planning assessment, the overall collection planning had been significantly improved, MBI-EE in job burnout index also significantly improved, and the incidence of errors significantly decreased (P<0.05), but MBI-DP and MBI-PA had no significant difference (P>0.05). Conclusion Scientific inventory management and effective blood collection assessment measures are helpful to improve work quality, and the ordered Logistic regression model has a good fitting degree for error rectification. Analyzing the occurrence of errors during blood collection and supply from the influencing factors is conducive to formulate corrective and preventive measures and promote the continuous improvement of work quality.
Authors and Affiliations
Yun WANG, Feng WANG, Quan SUN, Jianhua ZHOU, Le WANG
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