Enhancing International Tourist Brand Awareness in the Digital Economy: A Case Study of Bangkok in Thailand
Journal Title: Advance Knowledge for Executives - Year 2024, Vol 3, Issue 1
Abstract
Objective: In an era dominated by the digital economy, an effective marketing communication strategy that leverages online platforms is essential for building brand awareness of Bangkok among international tourists. The study’s objective is to investigate and gain a comprehensive understanding of the perspectives and preferences of tourists who choose to visit Bangkok, the capital of Thailand. Specifically, through demographic factors, the research aims to identify effective marketing communication strategies that can be employed to build and enhance brand awareness for Bangkok among international tourists. Methodology: A quantitative approach was utilised, collecting data from European tourists visiting Bangkok in Thailand. The data was collected from 400 respondents through the use of online questionnaires. Statistical methods adopted percentages, means, standard deviations, T-tests, and one-way ANOVA (F test), to extract meaningful statistical insights. Results: European tourists show a keen interest in Bangkok's cultural experiences, natural beauty, and modern amenities, contributing to the city's positive brand image as a tourist destination. Age and income significantly affect tourists' brand perceptions, while factors like marital status, education level, and occupation have a lesser impact. This information can guide marketing and service strategies to enhance Bangkok's appeal to European tourists. Implications: This research serves not only academic purposes but also offers practical applications for stakeholders in the hospitality and tourism sector. It empowers businesses, marketers, and policymakers to make informed decisions that can enhance the overall tourist experience in Bangkok and support the industry's continued growth and beyond.
Authors and Affiliations
Chinnapakjarusiri, N. , Rafiyya, A. , & Kasrisom, A.
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