Evaluation of the Users’ Continuous Intention to Use PACS Based on the Expectation Confirmation Model in Teaching Hospitals of Shiraz University of Medical Sciences
Journal Title: Journal of Health Management and Informatics - Year 2017, Vol 4, Issue 1
Abstract
Introduction: Users’ behavioral intention to use the Picture Archiving and Communication System (PACS) is important in the systems’ success and is an indicator of the users’ satisfaction with commitment and dependence on information systems. The present study aimed to evaluate the users’ continuous intention to use PACS based on the expectation confirmation model in educational hospitals of Shiraz University of Medical Sciences. Method: This cross-sectional study was conducted in Nemazee and Shahid Faghihi hospitals, Shiraz, Iran in 2014. The subjects were 50 general practitioners, residents and specialists selected through stratified random sampling. The study data were collected using a researcher-made questionnaire. The content validity of the questionnaire items was confirmed by five experts in health information management. To evaluate the accuracy of relationships among the measurement models, reliability criteria, including Cronbach’s alpha and composite reliability, convergent and divergent validity were used which showed acceptable reliability and validity. The data were entered into Smart PLS software, version 3.1.9 and analyzed through Structural Equation Modeling (SEM) by using Partial Least Squares (PLS) approach. Results: The results showed appropriate fitness of reliability indices (Cronbach’s alpha >0.7, composite reliability >0.7, loading >0.7), validity indices (AVE >0.5), structural model (redundancy =0.395, Q2CI=0.364, f2H5=0.524, R2CI=0.687), and the total model (GoF=0.518). Moreover, all the research hypotheses, except H1 (the relationship between expectation confirmation and perceived usefulness) with T-value of <1.96, showed a significant relationship (T-value >1.96). Conclusion: Expectation confirmation, perceived usefulness, and satisfaction were effective in continuous intention to use PACS. Thus, these factors should be considered by designers, developers, and managers while designing and implementing information systems to guarantee their success and improve the quality of health services.
Authors and Affiliations
Mohtaram Nematolahi, Mojtaba Kafashi, Roxana Sharifian, Hossein Monem
Keywords
Related Articles
- EP ID EP306713
- DOI -
- Views 97
- Downloads 0
Evaluation of the structure of websites of educational hospitals of Fars province in 2016
Introduction: In the recent years, evaluation of websites has become one of the main organizational instruments for the relationship between provision of services for customers and beneficiaries. Despite the high costs f...
Awareness and Attitudes toward the Safety of Motorcyclists: A Training Approach, 2016
Introduction: Due to the high level of vulnerability, motorcyclists are considered a priority for research and intervention. Therefore, this study aimed to improve the society’s awareness and attitudes toward motorcycle...
A Study of the Performance of Referral System in Urban Family Physician Program in Fars Province, Iran
Introduction: The family physician referral system has been determined as a major goal to economic, social, and cultural development in the field of health in Iran. The necessity of implementing this system has been expl...
Data Quality Assessment and Recommendations to Improve the Quality of Hemodialysis Database
Introduction: Since clinical data contain abnormalities, quality assessment and reporting of data errors are necessary. Data quality analysis consists of developing strategies, making recommendations to avoid future erro...
Talent Management Strategies and Innovation Climate in Isfahan University of Medical Sciences
Background: Talent management (TM) strategies are one of the most important factors that can change the innovation climate. The main aim of this research was to investigate the influence of TM strategies on innovation cl...