How Brand Engagement Shapes Brand Equity: Insights from Smartphone Users with Brand Love as a Mediator

Journal Title: International Journal of Social Science And Human Research - Year 2024, Vol 7, Issue 08

Abstract

Samsung is one of the major smartphone brands in Indonesia. However, Samsung's brand index has been experiencing a downward trend from 2020 to 2024. The total brand index for Samsung has declined by 13.8% over the past five years. Currently, consumer preferences in purchasing smartphones heavily depend on brand strength, necessitating that this research is complemented with appropriate marketing communication strategies. Therefore, the purpose of this research is to determine the extent of the influence of Brand Engagement on Brand Equity through Brand Love in high-end Samsung smartphones in Indonesia. This research is a quantitative study with descriptive and causal analysis. The purposive sampling method applied in this study resulted in data from 275 individuals who have been high-end Samsung smartphone users in the last three months. This research utilizes the PLS-SEM analysis method. The findings of this investigation reveal a significant and positive influence, both directly and indirectly, of the variables brand engagement and brand love on brand equity. Future research could use the same object but in different regions and consider adding other variables that could enhance brand equity, such as brand experience.

Authors and Affiliations

Fasa Maulidan Hakim, Indrawati

Keywords

Related Articles

Guiding Students to Ask Themselves Questions in Teaching Reading Comprehension of Modern Vietnamese Short Stories in High Schools in Vietnam

Guiding students to ask themselves questions when teaching reading comprehension of modern Vietnamese short stories is a positive teaching method. However, currently, in high schools in Vietnam, teachers' use of question...

Student-based Learning in The Perspective of Constructivism Theory and Maieutics Method

Maieutic is a Socrates midwifery method that helps deliver babies from their mother’s wombs. This education method provides a position to students as subjects who explore their potential by interacting with the outside e...

Basic Principles of Total Quality Management, Just in Time,Computer-Integrated Manufacturing, and Continuous Improvement

This paper is divided into four major sections. The first section deals with total quality management (TQM). The second section is concerned with just-in-time (JIT) systems. The third section considers computer-integrate...

Judicial Decision Analysis on the Debt Restructuring of Inc. Insurance Jiwasraya (Case Study of Verdict No. 170/Pdt.Sus-Pkpu/2021/Pn Jkt.Pst)

Insurance is one way of anticipating risk. Insurance function is ensures risks. However, sometimes insurance companies fail to pay so they cannot fulfill their ability to pay their debts to the policy owner, as experienc...

From Pulpit to Everyday Speech: The Social and Linguistic Impact of Pentecostalism in Nigerian

Nigerian Pentecostalism has emerged as a significant social and cultural force, wielding substantial influence over many aspects of daily life, including language use. The movement has contributed not only to the rise of...

Download PDF file
  • EP ID EP742878
  • DOI 10.47191/ijsshr/v7-i08-44
  • Views 44
  • Downloads 0

How To Cite

Fasa Maulidan Hakim, Indrawati (2024). How Brand Engagement Shapes Brand Equity: Insights from Smartphone Users with Brand Love as a Mediator. International Journal of Social Science And Human Research, 7(08), -. https://www.europub.co.uk/articles/-A-742878