Implementation Policy Integrated Service (OSS) in South Sumatra Province
Journal Title: Asian Journal Social Sciences & Humanities - Year 2015, Vol 4, Issue 4
Abstract
One Stop is an important part of the public service where licensing and non-licensing services centralized place so that service users do not have to go to some local work unit, here can save time and costs. South Sumatra provincial government implements One Stop Services (OSS) which is set in Presidential Decree Number 27 Year 2009 on One Stop Services to Investment. While the development of the theory of policy implementation are facing issues related to poor service quality, arrogant and convoluted. This study used a qualitative approach, collected through literature studies, interviews and field observations. From the research we recommend the need for institutional strengthening abbreviated as PTSP in the District / City of South Sumatra Province, so that the technical coordination with local work unit better. Model's recommended policy implementation is the institutional strengthening of the synchronization integrated one-stop service organizations.
Authors and Affiliations
Ngalimun , Sri Suwitri, Hardi Warsono, Kismartini4
Keywords
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