Improving the efficiency of the organization of enterprise activity on the provision of rehabilitation services in the implementation of the principles of quality management
Journal Title: Менеджмент та підприємництво: тренди розвитку - Year 2018, Vol 2, Issue 4
Abstract
The relevance of the issues of an effective management system ensuring for medical centres and organizations enhances especially during the reformation period and creation of a new health care system with quality medical care. Purpose. The aim of the study is to summarize the leading foreign and domestic experience of modern private rehabilitation centres according to improvement of the effectiveness of their organizational system in the context of implementation of the quality management system principles. Design/methodology/approach: analysis, synthesis, empirical methods, logic, summarizing, modelling. Findings. Based on the results of the analysis of the methodology which was developed to provide the service: "Training relatives to care for the patient", it was found that the current value of 71, 48% is between 65% and 72%. This indicates that, in general, the process is productive, the expected results have been obtained, but it is necessary to carry out some actions to prevent the appearance of inconsistencies. Research limitations/implications. The scientific significance of the work based on this study means that scientifically substantiated proposals have been developed to introduce the principles of the quality management system in accordance with the requirements of the international standards of the ISO 9000 in the activity of rehabilitation centers. Originality/value. The provisions, recommendations and conclusions of the article are applied in practice and oriented to wide implementation in activities, which are related with formation of organizing business activities effective system and increasing the competitiveness of organizations for rehabilitation services.
Authors and Affiliations
Olena Proskurnia
Keywords
Related Articles
- EP ID EP436716
- DOI 10.26661/2522-1566-2018-2/04-03
- Views 87
- Downloads 0
Впровадження бренд-менеджменту в управлінську діяльність ГК «Полетехніка»
Актуальність досліджуваної теми зумовлена тим, що у зв’язку з різними структурними перебудовами на підприємствах, завдяки кризовим та політичним ситуаціям відбуваються трансформації маркетингової та рекламної діяльності...
Logistic centers as a way of the water transportation logistics development
Purpose. The urgency of the research is due to the need to justify the advantages of using water and sea transport in comparison with other modes of transport both in Europe and in Ukraine. Design/methodology/approach T...
Інфοрмаційне забезпечення в логістиці
Стаття рοзкриває важливість інфοрмаційнοгο забезпечення в лοгістиці. Лοгістика в даний час вважається значущим мοментοм прοведення пοдій, націлених на підвищення фінансοвοї ефективнοсті вирοбництва. Підвищення функціοнув...
Перспективи інновації в логістичній діяльності підприємств
В сучасному бізнес-середовищі, де підприємства ведуть конкурентну боротьбу за ринки, ресурси та споживачів, впровадження інновацій є одним з найраціональніших рішень. Даний крок необхідний не тільки по відношенню до удос...
Internal control in the system of administrative management decisions
Purpose. The paper purpose is to expand the interpretation of the concept of “internal control” beyond the traditional understanding and to justify its capabilities and significance in the system of making managerial dec...