Improving the Quality of Maintenance Processes Using Information Technology
Journal Title: International Journal for Quality Research - Year 2008, Vol 2, Issue 2
Abstract
In essence, process of maintaining equipment is a support process, because it indirectly contributes to operational ability of the production process necessary for the supply chain of the new value. Taking into account increased levels of automatization and quality, this process becomes more and more significant and for some branches of industry, even crucial. Due to the fact that the quality of the entire process is more and more dependent on the maintenance process, these processes must be carefully designed and effectively implemented. There are various techniques and approaches at our disposal, such as technical, logistical and intensive application of the informationcommunication technologies. This last approach is presented in this work. It begins with organizational goals, especially quality objectives. Then, maintenance processes and integrated information system structures are defined. Maintenance process quality and improvement processes are defined using a set of performances, with a special emphasis placed on effectiveness and quality economics. At the end of the work, information system for improving maintenance economics is structured. Besides theoretical analysis, work also presents results authors obtained analyzing food industry, metal processing industry and building materials industry.
Authors and Affiliations
Zora Arsovski, Milan Pavlovic, Slavko Arsovski
Keywords
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