INFLUENCE OF MANAGEMENT SUPPORT ON ORGANIZATIONAL COMMITMENT AND SERVICE QUALITY
Journal Title: Asian Journal of Management Sciences and Education - Year 2018, Vol 7, Issue 4
Abstract
This study examines the influence of Management support on organizational commitment and service quality. Data were gathered from one hotel at Shah Alam, Selangor, Malaysia. This study has found a significant relationship between Management support, organizational commitment and service quality. The paper contributes to the existing pool of knowledge in providing empirical evidence about the role of management support to the implementation of organizational commitment and service quality in the context of hotel in Malaysia, a Southeast Asia country.
Authors and Affiliations
Nasser Habtoor
Keywords
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