KOMUNIKASI INTERPERSONAL PUSTAKAWAN BAGIAN LAYANAN SIRKULASI PERPUSTAKAAN UMUM KOTA DEPOK
Journal Title: Paradigma: Jurnal Kajian Budaya - Year 2019, Vol 9, Issue 1
Abstract
This study discusses the interpersonal communication of librarians in the circulation service of Depok Public Library. The purpose of this research is to identify the interpersonal communication of librarian in the circulation services unit. This research uses qualitative approach with case study method. The results of this study indicate that the interpersonal communication of librarians of Depok Public Library in serving the users is properly in a good way. However, research findings indicate that there is superior behavior from the librarians toward the users. This behavior makes the librarians less proactive and emphaty when serving the users.
Authors and Affiliations
Hadyan Aldio Galih, Kiki Fauziah
Keywords
Related Articles
- EP ID EP545169
- DOI 10.17510/paradigma.v9i1.223
- Views 87
- Downloads 0
KEBIJAKAN PEMBANGUNAN TOL LAUT DAN POTENSI DAMPAKNYA PADA POTENSI TINGGALAN KAPAL ASING BERSEJARAH YANG KARAM DI WILAYAH PERAIRAN INDONESIA
The construction of sea toll roads is one of the manifestations of President Jokowi’s superior program for strengthening Indonesia’s identity as a maritime country and to develop Indonesia as a whole from west to east. T...
VIRUS WANNACRY DALAM TEKS BERITA: ANALISIS WACANA KRITIS PADA LAMAN KEMKOMINFO, KOMPAS.COM DAN JAWAPOS.COM
Critical Discourse Analysis is a study that analyzes language usage in terms of linguistic features and a social practice. Each type of mass media shows a different tendency in conveying information through the language...
NEOLIBERALISM AND RECONFIGURATION OF THE DIASPORA IN CONTEMPORARY INDONESIA
In most studies on globalization and transnationalism, diaspora is positioned in a conflicting and antagonistic relationship with the nation-state regime. Nevertheless, the global ascendancy of neoliberalism as a market-...
ANUGERAH SRI MAHARAJA: KUMPULAN ALIHAKSARA DAN ALIHBAHASA PRASASTI-PRASASTI JAWA KUNA DARI ABAD VIII–XI.
This book was written in Indonesian language by Edhie Wurjantoro, one of the prominent Indonesian Archaeologists. Mr Wurjantoro is a retired lecturer from Universitas Indonesia who has decades of experience in the resear...
TWEET!! PERSIDANGAN BURUNG SINGAPURA
Religions have become the main topics in the novels by a prolific Singaporean author, Isa Kamari (born in 1960). His understanding and interpretation of religions have begun to develop with the writing of his first novel...