Measuring the Effect of Knowledge Management on Financial & Market Performance: Evidence from Nepal
Journal Title: Scholars Journal of Economics, Business and Management - Year 2017, Vol 4, Issue 2
Abstract
Abstract:Knowledge Management (KM) is the process that deals with obtaining, processing, storing, disseminating and applying of information and knowledge within an organization to support and enhance its business performance. Financial institutions are realizing knowledge as a crucial resource in organization and should be managed judiciously.Despite the claims for positive relation between KM process and business performance in banking sector, few researchers have actually proved it. Therefore,the main objective of this study was to measure the effect of knowledge management practices on financial and market performance of banking sector in Nepal. In this study, a sample of 385 respondents was selected randomly from four different types of financial institutions of Kathmandu, Nepal. Statistical analysis was done to draw the conclusion. The results clearly showed that components of KM process (KM obtaining, KM organizing & KM applying) have positive relation with the organizational performance measured in terms of Financial and Market Results. Keywords:Banking, Financial Institution, knowledge management, Nepal, Performance
Authors and Affiliations
Lekhanath Khanal, Prof. Dr. Santosh Raj Poudel
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