Mediated Effect of Motivation on the Influences of Emotional Intelligence and Competency on Employees’ Performance
Journal Title: IOSR journal of Business and Management - Year 2018, Vol 20, Issue 8
Abstract
This study is aimed at exploring the mediated effect of work motivation on the relationship between emotional intelligence and competency on the performance of regional government officers in Aceh, Indonesia. This study focuses on the government officers at the district secretariat office of Aceh Besar, Indonesia. Out of 147 officers, 100 of them were selected as the respondent of the study using the stratified random sampling technique. To gather the data, 100 questionnaires were distributed and all of them were completely filled up and returned. To answer objective of the study, the study uses the multiple regression technique based on the path analysis approach. The study documented that the emotional intelligence and competency positively and significantly affected the work motivation and performance of the officers. Additionally, the work motivation is also found to significantly mediate the effects of emotional intelligence and competency on the performance of officers. Thus, to further improve the government officials’ performance, their working motivation should be enhanced through the improvement of their emotional intelligence and competency. Professional staff training is suggested to be conducted regularly focusing on enhancement of the officials’ emotional intelligence and competency.
Authors and Affiliations
Devi Marlina, Rusman . , M. Shabri Abd. Majid, Iskandarsyah Madjid
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