Mothers’ perception of the communication process at the neonatal intensive care unit
Journal Title: Revista Eletronica de Enfermagem - Year 2009, Vol 11, Issue 3
Abstract
This study aimed to understand how mothers perceive their communication process with the nursing team during the hospitalization of newborns at the Neonatal Intensive Therapy Unit of a teaching hospital in the South of Brazil. Data were collected through semistructured interviews, held with seven mothers of infants hospitalized at this sector in 2007. Data analysis was qualitative. The mothers perceived that some nursing team members used the communication process inadequately; that the mechanization of care and the lack of Professional commitment influenced the communication process, in the understanding of messages as well as in interpersonal relationships and welcoming. The results revealed the need to prepare nursing professionals with regard to service to the family and the use of therapeutic communication, including teaching at undergraduate level and in-service education. Two essential aspects for care delivery to mothers at health care units should be highlighted: offering periodical courses to the nursing team about communication and family and inclusion of family and communication themes in professional education, with a view to preparing them for the challenging situations in family care.
Authors and Affiliations
Tarciany Fraga, Lúcia Nazareth Amante, Jane Cristina Anders, Maria Itayra Padilha, Luizita Henckemaeir, Roberta Costa, Lisnéia Fabiani Bock
Keywords
Related Articles
- EP ID EP91693
- DOI -
- Views 124
- Downloads 0
Evaluation of knowledge, attitude and behavior of Turkish university students regarding family planning
Research conducted to define general knowledge of university students’ attitudes and behaviors about family planning. The sample consisted of 755 Sakarya University students. Data were collected from an open - ended ques...
The family of HIV-positive children: a study of the social representations of nurses
Educational game as a strategy for health education for adolescents in the prevention of STD/AIDS
This article focuses on STD/AIDS prevention and aimed to report the use of educational game as a strategy for health education for adolescents. Descriptive exploratory study carried out in a public school of Fortaleza-CE...
Characteristics of patients treated at a burn unit and their actions at the time of the accident
This study aimed at characterizing the profile of patients treated at a burn unit and the actions they took at the time of the burn incident. Sociodemographic data and data regarding the accident were collected from the...
The physical structure of endoscopy units: the reality of reprocessing
This descriptive study was performed at several digestive endoscopy units in 2007, with the objective to analyze the physical structure of the area devoted to endoscope reprocessing at units located in Goiânia-GO. The da...