Evaluating Total Cost of Ownership for University EnterpriseResource Planning: Case of Maseno University
Journal Title: IOSR Journals (IOSR Journal of Computer Engineering) - Year 2015, Vol 17, Issue 2
Abstract
Abstract: Higher learning institutions (HEI) are investing in IT to attain operational excellence. Organizationslooking to reduce technology costs typically look for ways to reduce the Total Cost of Ownership (TCO). TCOcaptures all direct and indirect costs related to deploying a particular system. Understanding life-cycle costsprovides opportunity to save scarce resources, improve IT and increase productivity. The study sought toanalyze the TCO of university ERP system. The TCO analysis was based on Gartner’s TCO model, theDistributed Computing Chart of Account as the theoretical framework. Modified Gartner TCO model was usedto determine the total cost of owning Maseno University ERP system. The aim of the study was to createawareness on life-cycle costs of ERP solutions. The results obtained indicate that operations and maintenanceaccount for 51%, end-user usage 23% while technology acquisition costs accounted for 16 %, implementationcosts with 7% and the least cost was taken by procurements costs with 3%. Case study was used in gatheringboth qualitative and quantitative data from Maseno University. Interviews, document analysis, andquestionnaires were used to gather the research data. It is hoped that the results of this study will help HEIsimprove management of their ERP systems.
Authors and Affiliations
Mr. Patrick Oduor Owoche , Prof. Wanyembi Gregory , Mr. Kilwake Humphrey Juma
Keywords
Related Articles
- EP ID EP89402
- DOI -
- Views 123
- Downloads 0
Secure Intranet Voting System for Students’ Union Elections inNigerian Tertiary Institutions
Abstract: In virtually all tertiary institutions of Nigeria, electronic voting technologies for the conduct ofstudents’ union elections are yet to be implemented as a replacement for the existent manual votingtechn...
Image Encryption Techniques using Fractal Geometry: A Comparative Study
Abstract: Data security has become an important issue in recent times. Confidential data needs to be protected from unauthorized users. Various image encryption techniques have been proposed for the secure transmission o...
Brain Bridge: A Comparative Study between Database Querying and Human Memory Querying
The human memory is always been subject to many innovations and research since a very long time. As far as our knowledge exceeds, it is the fastest information retrieval system present. Further, the database &nbs...
An Efficient Content Based Image Retrieval System
Abstract : Content based image retrieval is an active research issue that had been famous from 1990s till present. The main target of CBIR is to get accurate results with lower computational time. This paper discus...
Using Aspect Ratio to Classify Red Blood Images
In automated medical diagnosis, shape plays a key role in image processing and pattern matching. In particular, microscopic visual examination, as used in this paper, extensively uses shape to diagnose anemia u...