Patients’ Perceptions about Quality of Nursing Care Services Public versus Private Hospitals Lahore
Journal Title: Saudi Journal of Nursing and Health Care - Year 2018, Vol 1, Issue 3
Abstract
Abstract:During the current era the patients are too much demanding and always asking for quality services. Their expectations are raised and demand for optimal care from any health care setup. These high expectations from the hospitals result into a tough competition among the hospitals to work for excellence. As a result, health organizations in all sectors have been competing with each other in provision of service quality and customer satisfaction (Pinna et al.,).The main purpose of this study was to assess, Patients’ perceptions about quality of nursing care services public versus private hospitals Lahore.To assess the Patients’ perceptions about quality of nursing care services public versus private hospitals Lahore. A cross sectional descriptive survey was performed to analyze patients’ perceptions about quality of nursing care services. A convenient sample of n=200 was used to collect the information. A structured questionnaire with demographic variables and causes variables was applied. The data was analyzed on SPSS version 22. Independent “T “and ANOVA were applied to analyze the findings.According the findings of this study, only 26.5% of the study participants were poorly satisfied from the care of the hospitals while remaining 73.5% were highly satisfied from the hospital care. The purpose of this study was to assess the satisfaction level of patients from nursing care at public and private hospitals. Overall result shows that the satisfaction level was satisfactory for majority of the study participants. Keywords: Patients’ perceptions, Quality of Nursing care, Private Hospital, Public Hospital.
Authors and Affiliations
Noreen Tariq, Bushra Kalsoom, Afsar Ali, Nousheen Noor Uddin
Keywords
Related Articles
- EP ID EP400886
- DOI -
- Views 92
- Downloads 0
A Study to Assess the Effectiveness of STM (Structured Teaching Module) Regarding Home Care Management of the Patients with CMD on the Knowledge of the Family Members in a Selected Hospital, Gwalior (M.P)
In India, an estimated 30% of the population suffers from some form of psychiatric disorder. Twenty million Indian families have at least one member suffering from schizophrenia. More than 12% of Indian children aged 1 –...
A Study to Assess the Level of Stress, Among the Parents of Under Five Children Admitted In Selected Hospitals at Gwalior (M.P)
It is required to better understand the communication of emotion between the child and the parent. The factors underlying a parent's vulnerability to emotional problems have received relatively little attention from rese...
Knowledge about HIV/AIDS among B. Sc Nursing Students in Northern Hilly City
Background: A number of studies conducted in different parts of India on HIV/AIDS awareness revealed widespread ignorance and misconceptions about this deadly disease among young people. Methods: This cross sectional was...
Impact of a Health Promotion Educational Program on Quality of life, Depressive Symptoms and Feeling of Loneliness among Institutionalized Egyptian Elderly
Abstract:Depression is a major public health problem. It is the most common mood disorder in later life associated with serious consequences, including; disability, functional decline, diminished quality of life, increas...
Risk Factors for fall among Elderly in a Rural Community in El-Monofya Governorate
Introduction: The onset of falls is shocking for elderly and their families, extremely affecting elderly quality of life and taking a severe economic fee. Falls and its consequent injuries are major problems that often r...