Patients’ Satisfaction With Nurse Led Care In Selected Government Owned Primary-Health-Centres In South-East Nigeria
Journal Title: IOSR Journal of Nursing and health Science - Year 2018, Vol 7, Issue 4
Abstract
Understanding patients’ expectations is crucial towards improving patients’ use of social health care services. This study assessed patients’ satisfaction with nurse-midwife led care in selected government owned Primary-Health-and-Maternity-Care-Centres (PHMCCs) in south-east Nigeria. A cross-sectional descriptive design was used. 232 female patients who obtained services from selected PHMCCs between August 2017 and June 2018 were studied. Multistage sampling method was used in recruiting participants for the study. Data was collected using a 5 point scale adapted Patient Satisfaction Questionnaire (PSQ-18). Collated data was subjected to descriptive statistics (frequency, percentage, mean and standard deviation). Fisher exact test and analysis of variance (ANOVA) were used for test of hypothesis. Results revealed that the participants were satisfied with nurse-midwife led services (mean 3.52(±1.05)). There was significant association between sociodemographic variables and patients’ satisfaction such as pregnancy status (P = 0.001), educational level (P = 0.012), parity status (P = 0.022), and age (P = 0.024). There was significant difference in patient satisfaction across pregnancy status (P = 0.001), parity status (P = 0.001), age (P = 0.007),and educational level (P = 0.044). In Conclusion, satisfaction with nurse-midwife led care was good. Meanwhile, women classified as above 55 years, with primary education, nuliparous (no childbirth experience) and non-pregnant were less likely to be satisfied with nurse-midwife led care.
Authors and Affiliations
Chinemerem Eleke, Ifeyinwa Stephina Agu
Keywords
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- EP ID EP436387
- DOI 10.9790/1959-0704032228.
- Views 122
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