PROTECTION OF AN “AVERAGE CONSUMER” IN THE DIGITAL SOCIETY – EUROPEAN CONTEXT

Journal Title: Marketing Identity - Year 2015, Vol 3, Issue 1

Abstract

In light of the conference theme this academic paper deals with the issue of legal protection of consumers in the digital society. The authors describe the concept of a typical consumer to whom legal protection is provided by the legal framework as a standard and compare it with the new concept of an “average consumer “that has been established by case law of the European Court of Justice. Special attention is paid to assessment of an “average consumer” in the context of the internet (in the era of a digital society) and the fact that several court decisions issued in the Slovak and Czech Republics have granted higher legal protection to the internet’s “average consumer” than to the “average consumer” in other areas of legal relations (for example, bricks-and-mortar shopping).

Authors and Affiliations

Marek Švec, Andrea Olšovská, Ladislav Mura

Keywords

Related Articles

CRM, SOCIAL NETWORKS AND SMALL AND MEDIUM ENTERPRISES. DOES IT ALL FIT TOGETHER?

The original concept of customer relationship management as based on communication in the physical environment is gradually transforming into a new kind of marketing approach where contact through social networks and rel...

USING TREMENDOUS IMPACT OF SOCIAL MEDIA TO UTILIZE MARKETING POTENTIAL

Nowadays it might be quite difficult to imagine the web page that exists solely without the direct or indirect link to Facebook, LinkedIn, Twitter or some other social network. One of the most important tasks on company’...

ANALYSIS OF PERCEIVING THE WEBSITE’S QUALITY FACTOR

The main objective of the article is to identify the impact of website quality factors on user perception. Based on the mathematical and statistical methods used in the survey, specific recommendations for practice will...

PRACTICAL PERSPECTIVES ON BRAND COMMUNICATION ON SOCIAL MEDIA

This article investigates the role of social media managers in the establishment of communication between brands and their fans on social media. The most popular social network Facebook has been chosen as the platform st...

PERCEPTION OF CELEBRITIES IN SOCIAL ADVERTISING BY ADOLESCENTS DEPENDING ON THEIR SEX

Presented scientific study represents partial results of extended scientific project focused on celebrity preferences of adolescents in social advertising. The application of celebrities in analyzed category of advertise...

Download PDF file
  • EP ID EP169689
  • DOI -
  • Views 82
  • Downloads 0

How To Cite

Marek Švec, Andrea Olšovská, Ladislav Mura (2015). PROTECTION OF AN “AVERAGE CONSUMER” IN THE DIGITAL SOCIETY – EUROPEAN CONTEXT. Marketing Identity, 3(1), 273-282. https://www.europub.co.uk/articles/-A-169689