slugThe Impact of Job Characteristics on Burnout; The Mediating Role of Work Family Conflict and the Moderating Role of Job Satisfaction
Journal Title: International Journal of Academic Research in Management - Year 2014, Vol 3, Issue 3
Abstract
The aim of this study is to test the relationships among job characteristics (skill variety, task significance, task identity, autonomy and feedback), job satisfaction, work family conflict (WFC) and burnout (exhaustion, personal accomplishment and cynicism). Various sets of factors including organizational characteristics, job characteristics, and individual characteristics are investigated in order to find out the root causes of job burnout. However, different from other studies, we investigated the mediating role of work family conflict and the moderating role of job satisfaction in explaining the relationship between job characteristics and burnout. The proposed hypotheses were tested by hierarchical regression analysis by means of data from 161 employees. The results indicated that WFC partially mediated the relationship between job characteristics and burnout.In addition, job satisfaction was found to moderate the relationship between job characteristics and burnout in such a way that the relationship is weaker for employees with high levels of job satisfaction. These empirical findings have important implications for human resource managers and organizational behavior researchers who are interested in how to reduce burnout that is likely to reduce the organization’s productivity and threaten its competitiveness in the long run.
Authors and Affiliations
Gönül Kaya Özbağ and Gökçe Çiçek Ceyhun
Keywords
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