Supply Chain in the Context of Quality Management Principles
Journal Title: Quality Procedings - Year 2019, Vol 11, Issue
Abstract
Supply Chain is a complex system of suppliers, manufacturers, distributors and retailers integration for the purpose of producing and distributing goods / services in the right quantity, in the right place and at the right time, with a view to balancing supply and demand. It is a complex structure made by a numerous of subjects of different specialties. In order for the supply chain to fill its purpose it is necessary for each of the participants to perform their activities in a quality manner or in a manner that meets the customer requirements. Given the complexity of the structure, the number of participants and the diversity of activities, the supply chain quality management is a complex task. In order for the supply chain to be at the required level of quality, it is necessary to achieve the required level of quality of every activity, in all its structural elements. In the paper, using scientific methods of cognition, authors research the application of the quality management principle in accordance with the requirements of the international standard ISO 9001:2015 and explains how they affect the supply chain quality.
Authors and Affiliations
Miroslav Drljača, Sanja Zambelli
Keywords
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