The Analysis of Direct and Indirect Effects of Information Management Capabilities and Logistics Capabilities on Firm Performance
Journal Title: International Journal of the Computer, the Internet and Management - Year 2017, Vol 25, Issue 3
Abstract
The collaboration of firm capabilities is critical to the success of the business, IT and logistics are among those capabilities which support for superior firm performance (FP). This is a cross disciplinary research on logistics and IT management with an objective to analyse the direct and indirect effects of the information management capabilities (IMC) on logistics integration capabilities (LIC) and supply management capabilities (SMC). The results indicate that there are positively direct relationships between LIC and SMC with FP, it is also found that IMC positively affects LIC and SMC. There is no direct relationship between IMC and FP, but has indirect effect through logistics capabilities. The implications of the research is that IT and LIC have improved firm performance both directly and indirectly of which cross functional coordination effort will need to be implemented.
Authors and Affiliations
Narongchai Kitrangsikul, Chanongkorn Kuntonbutr
Keywords
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