The Development of Academic Counseling to MPA Student, Stamford International University
Journal Title: International Journal of the Computer, the Internet and Management - Year 2016, Vol 24, Issue 3
Abstract
This research aims to study: 1) attributes of academic counseling to MPA students, 2) problems in academic counseling to MPA students, and 3) the problem solving process in academic counseling to MPA students by such a qualitative method, the data that have been collected by in depth interviews with key informants, purposively selected from faculties, academic staff and stakeholders of Stamford International University (Phetchaburi Campus). The research found that: 1) attributes of academic counseling lacked concrete policy, services were still below standard, counselors were understaffed and not specialists and there was a lack of proper management. In addition, counselees did not understand the problem and asked for advice only when problems occurred. Problem defining would rely on discussion and experience while talking together to point out counselee’s problems, and providing advice and following up problems, 2) Major problems in academic counseling were counselors having no quality, lack of knowledge and experience, lack of communication skills, and not following on problem solving. Moreover, counselees did not understand problems and often consulted only when problems occurred. Moreover, University’s policies were not concrete, and counseling requires the cooperation of many parties, and 3) Problem solving in academic counseling are concrete policies, counselors need to come from a relevant education background and have competency on counseling, have educational guidance, and develop problem solving skills for students for example providing a Standard Guide for what students need to know and practice, and developing active communication via several channels. It has to create good interactions between counselors and students, including having technical training in counseling to learn and solve problems step by step for both teachers and students. All parties involved have to coordinate and cooperate, and end counseling when problems have been solved.
Authors and Affiliations
Suchart Adulbutra, Pachra Sartngern, Keytapark Virat
Keywords
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