The Effects of Psychological Empowerment on Job Satisfaction and Job Performance of Tourist Guides
Journal Title: International Journal of Academic Research in Business and Social Sciences - Year 2016, Vol 6, Issue 2
Abstract
The aim of the study was to examine the effects of psychological empowerment (PE) on job satisfaction and job performance of the tourist guides. It was tried to determine whether psychological empowerment and its dimensions effect guides' satisfaction and performance level. In order to reach the aim, the questionnaire form was developed and applied to 381 tourist guides in Turkey. The study's results showed that psychological empowerment, job satisfaction and job performance were positively correlated and, empowerment affected both satisfaction and performance level of guides. It was determined that the meaning dimension of psychological empowerment was the most effective factor which increases job satisfaction whereas the impact dimension affected job performance of the guides positively.
Authors and Affiliations
Nuray TETİK
Keywords
Related Articles
- EP ID EP183922
- DOI 10.6007/IJARBSS/v6-i2/2026
- Views 108
- Downloads 0
Influence Green Logistics Management on Performance of registered Automotive Firms in Kenya
The automotive sector is a fast growing sector and competition is stiff. The sector players are seeking way of improving performance through green procurement. Both public and private sector organizations are implementin...
A Review on Insider Threat Status in Malaysian Organization
An insider threat is a malicious threat to an organization that comes from people within the organization, such as employees, former employees, contractors or business associates, who have inside information concerning t...
The Relationship between Entrepreneurial Orientation, Business Networks Orientation, Export Market Orientation and SME Export Performance: A Proposed Research Framework
This study proposing a research framework of the relationship between Entrepreneurial Orientation (EO), Export Market Orientation (EMO), Business Network (BNO) and SME export performance in Pakistan. This framework devel...
Issues in Insurance Expenses among the Lowest Income Households in Malaysia: Validity and Reliability Analyses
The purpose of this pilot study is to identify the questionnaire items that should be used in the actual study, regarding insurance expenditures among households with the lowest income group (B40). This study used 30 res...
The Impact of FDI in Mining on Kosovo’s Economic Growth
This paper focuses on the role of Foreign Direct Investment inflows in the Mining Sector to Kosovo’s Economic Growth. Using the model from endogenous growth theories and using Ordinary Least Squares (OLS) as the methodic...