The „faux pas“ Most Frequently Committed by Czech Managers
Journal Title: Journal of Tourism and Services - Year 2011, Vol 2, Issue 2
Abstract
We expect our businesspeople, managers and also representatives of state administration to know and apply Central European rules of etiquette. When travelling abroad or dealing with people from different countries the guest, of course, adjusts their behavior according to their host, however, only as far as their own etiquette allows. The trouble is that many Czech managers are ignorant of the rules of their own etiquette. In these days the knowledge of etiquette is becoming an economic must. It is becoming evident that in order to gain or retain a job or be promoted one must abide by its rules. Companies no longer tolerate negotiations to suffer due to unduee behavior on the side of their employees or for such behavior to harm the working atmosphere within the company. The more the professional qualification of employees evens out, the more their manners and neat appearance gain in importance. Significant deficiencies in this respect are apparent especially in dealing with foreigners. On international level, above all, perfect manners are imperative.
Authors and Affiliations
Soňa Gullová
Keywords
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