THE NEEDS OF CARE QUALITY IMPROVEMENT FOR ACUTE CORONARY SYNDROME PATIENTS IN EMERGENCY DEPARTMENT: NURSE PERSPECTIVE
Journal Title: World Journal of Advance Healthcare Research - Year 2018, Vol 2, Issue 4
Abstract
Background: The inadequacy in providing care for patients with the acute coronary syndrome is still a problem in an emergency department. The high rate of morbidity and mortality of ACS patients in Indonesia, which are not balanced with standardized care needs will give effect to nurses in implementing the health care system. Re-evaluation needs to be done by hospital management related to the requirements that must be given by nurse thus it will not have an impact on the decreasing quality of care service. The aim of this study to explore the need to improve the quality of nursing for acute coronary syndrome (ACS) patients in an emergency department. Methods: This is a qualitative phenomenological study with purposive sampling techniques at 8 emergency nurses and semi-structured interviews. Thematic analysis was used to analyze the data. Result: This research generates two themes: first, the basic needs of nurses that have not been fulfilled and, second, the needs of care planning. The theme of the nurses' basic needs includes rewards and performance recognition while the care planning consists of nurse personnel needs, equipment improvement, and the update of ACS management SOP (Standard Operational Procedure). Conclusion: The importance of identifying service needs includes basic needs and careful planning. It is expected that the stakeholders of the hospital should pay more attention to the nurses’needs when doing the service as an effort to improve patient satisfaction.
Authors and Affiliations
Kumboyono Kumboyono
Keywords
Related Articles
- EP ID EP665831
- DOI -
- Views 184
- Downloads 0
INFLUENCE OF MODIFICATION OF CAMPAIGN METHOD TO SELF EFFICACY OF CADRES IN PROVIDING INFORMATION ON PRE-HOSPITAL ACUTE ISCHEMIC STROKE EARLY DETECTION IN PAKIS VILLAGE, SURABAYA CITY
Modified campaign method gives effect to the improvement of attitude and behavior in preventing the occurrence of health problem because of individual awareness influenced by feeling, mindset, behavior, and habit. Increa...
THE RELATIONSHIP BETWEEN FAMILY SUPPORT WITH SELF IDENTITY ON ADOLESCENT STREET CHILDREN
Adolescence can be interpreted as growing into adulthood or in adult development. Adolescence is one phase that must be passed in human life which is characterized by changes in physical, mental, emotional, and social de...
A CASE REPORT OF MULTIFOCAL MOTOR NEUROPATHY WITH CONDUCTION BLOCKS (MMNCB) ON LONG TERM IMMUNOTHERAPY (WITH REVIEW OF LITERATURE)
Multifocal motor neuropathy (MMN) with conduction block is an acquired immune-mediated demyelinating neuropathy with slowly progressive weakness, fasciculations, and cramping, without significant sensory involvement. Cli...
THE POLICE EXPERIENCE AS BYSTANDER IN GIVING FIRST AID TO TRAFFIC ACCIDENTS IN THE DISTRICT BOJONEGORO : PHENOMENOLOGICAL STUDY
Background: The phenomenon of administering first aid on the scene to the victims of traffic accidents is rarely done directly by a health worker or a community around the scene as bystanders who are competent. Bystander...
THE INFLUENCE OF KNOWLEDGE AND ATTITUDE ON IMPLEMENTATION OF ACUTE PAIN REASSESSMENT BY NURSE IN EMERGENCY AND INTENSIVE ROOM AT TYPE B HOSPITAL IN MALANG REGION
Pain is the most common complaint when a person comes to the hospital. Pain reassessment is one of nursing orders in patients with painful complaints that are rarely performed by nurses. One of the negative effects if th...