The Organizational Factors which Influence Attitude towards Change in Perbadanan Kemajuan Negeri Selangor
Journal Title: International Journal of Academic Research in Business and Social Sciences - Year 2019, Vol 8, Issue 9
Abstract
The establishment of the Selangor State Development Corporation (PKNS) a statutory body and development agency for the state of Selangor was intended to uphold the country’s independence through economics distribution and socio-economic growth that are guided by government policies in order to create stability, harmony and social justice. Competition among organization to give the best service and quality product to consumers need internal change within the organization. Employees who are satisfied and willing to adapt to the change happen in the organization are willing to be more efficient, cost-effective, creative thus, increased the productivity of employees aligned with the organization objective. The purpose of this study is to investigate the organizational factors which influence attitude toward change in the Selangor State Development Corporation (PKNS). The research reported in this study is based on the questionnaire circulated among the staff of Selangor State Development Corporation (PKNS). The data were analyzed using SPSS software. The research report has followed a descriptive analytical approach; a simple random sampling of 300 out of 1084 employees was used for analysis. Using quantitative analysis; the data were collected through a close-ended questionnaire and open-ended questionnaire coupled with Likert scale. Respondents represented the various department, including managerial and supporting level. There are two types of variables used in this research which are Dependent Variables (DV); Attitude towards Change and Independent Variable (IV); Quality of communication; Organization Culture and Generation Gap. The results indicated that only quality of communication and organizational culture has a significant impact on organization factors which influence attitude towards change in PKNS. Whereas, the generation gap was not significantly related to attitude towards change.
Authors and Affiliations
Sarina Mohamad Nor, Azhar Sanusi, Rozyanti Md Hawari, Mohd Faizal Dolah, Roslan Mohd Rose
Keywords
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- EP ID EP571152
- DOI 10.6007/IJARBSS/v8-i9/4879
- Views 87
- Downloads 0
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