WORKING OUT CROSS-CULTURAL COMMUNICATION SKILLS IN THE PROCESS OF LANGUAGE TRAINING OF FUTURE FACILITIES OF THE TOURIST SPHERE
Journal Title: Збірник наукових праць «Педагогічні науки» - Year 2018, Vol 84, Issue 1
Abstract
The article reveals the role of cross-cultural communication in the professional activities of future specialists in the tourist sphere. The differences in the understanding of the concepts of “intercultural communication” and “cross-cultural communication” are analyzed. The definition of intercultural competence, which includes the concept of “cross-cultural communication”, is given. The relevance of the formation of intercultural competence for future tourism managers is substantiated, since the necessary conditions for their successful professional activity are awareness of the communication process, knowledge of verbal and nonverbal communication, communication strategies and communicative competence, which includes the ability to use a foreign language to achieve professionally significant goals. The content of teaching professional communication in a foreign language should be complemented by intercultural knowledge (cultural and linguistic, ethnographic, historical and cultural), skills of cross-cultural communication, expressed in the ability to analyze the national and cultural characteristics of the language, correctly formulate thoughts using adequate language means, accept and correctly interpret the cultural characteristics of the interlocutor, tolerant interlocutor. The modern principles of immersion in the culture of native speakers in the process of language preparation of students are considered, among which, first of all, foreign language teaching is highlighted in the context of a dialogue of cultures and civilizations; foreign language communicative development of students in unity with their cognitive, emotional and aesthetic development; interconnected main types of training speech activity etc. The ways of formation of future managers of tourism are ready for cross-cultural communication in the light of modern requirements for a foreign language as a means of communication with representatives of different world cultures. It is emphasized that the formation of skills of cross-cultural communication of students should take place at all stages of learning a foreign language and in all areas of communication.
Authors and Affiliations
А. М. Крохмаль
Keywords
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