Hospitality Industry Expectations of Entry-Level College Graduates: Attitude over Aptitude
Journal Title: European Journal of Business and Social Sciences - Year 2012, Vol 1, Issue 6
Abstract
This article reports on the findings of an empirical study conducted with senior hiring executives who represent various sectors of the hospitality and tourism industry in the Metropolitan Statistical Area (MSA) of Orlando, Florida. The geographic area was chosen for its representation of a number of hospitality and tourism sectors. While the sample represented various sectors, the purpose of the study was to identify perceptions of attributes preferred for entry-level workers primarily in the lodging and restaurant sectors. The article presents background information from the literature, methodologies employed within the study, as well as conclusions and recommendations for future education/industry initiatives in the MSA. The article presents a follow-up to a prior study to determine whether practitioners view embedded attitudinal factors as strongly as had been reported five years prior within the same MSA.
Authors and Affiliations
Dana V. Tesone| Rosen College of Hospitality Management University of Central Florida 9907 Universal Boulevard Orlando, FL 32819 USA (407) 903-8041 dana.tesone@ucf.edu, Peter Ricci| Florida Atlantic University (FAU) 777 Glades Road, 320 Fleming Hall Boca Raton, FL 33431 (561) 297-3666 peter.ricci@fau.edu
Keywords
Related Articles
- EP ID EP10163
- DOI -
- Views 344
- Downloads 21
ETIOLOGICAL SCENARIO OF CHILDHOOD INJURIES AND PREVENTIVE STRATEGIES: A SURVEY OF PRIMARY/ELEMENTARY SCHOOLS IN SAUDI ARABIA
Objective: The aim of this study was to assess the etiological scenario of childhood injuries related with the condition of primary/elementary schools in Saudi Arabia with a view to ascertain the remedial measures. Me...
HISTORICAL OVERVIEW OF FRENCH ARTIFICIAL INCUBATION IN THE BACKYARD
This article describes, analyzes, summarizes and presents a historical overview of the birth of artificial incubation in the French farmyard which is the basis of poultry farming and has now become a creative industri...
BUSINESS ENVIRONMENT CONDITIONS IN MORE ADVANCED TRANSITION ECONOMIES
Scientific literature lacks of the research on what barriers and business environment peculiarities an individual faces when starting up and developing self-employment in transition economies. The purpose of the artic...
CONVERGENCE OF DIFFERENCE SCORES AND SCALES OF SOCIALLY DESIRABLE RESPONDING: TOWARDS A MULTIDIMENSIONAL APPROACH IN THE ASSESSMENT OF FAKING
In past research results of faking behavior on personality questionnaires are quite inconsistent. The reason of the discrepancies regarding the prevalence and consequences of faking may be the result of lack of clear...
INFLUENCE OF COMMUNICATION ON STAKEHOLDERS STRATEGY IMPLEMENTATION IN GARISSA COUNTY, KENYA
While the benefits of effective strategic implementation in government cannot be disputed, there are several concerns about its success as well as the strategies to be adopted in implementation of strategic plans in v...