Talent Management and Innovation in Indigenous Hotels in Port Harcourt, Rivers State
Journal Title: IOSR journal of Business and Management - Year 2018, Vol 20, Issue 3
Abstract
This study sought to investigate the extent of relationship that exists between talent management and innovation in indigenous hotels in Port Harcourt. In order to achieve this, a cross—sectional survey was conducted on managers of indigenous hotels in Port Harcourt. The data gathered therefrom were analyzed using the simple Mean score and Spearman’s Rank Order Correlation via the Statistical Packages for Social Sciences software (SPSS) V 20. Findings from the analyses showed that there are positive and significant relationships between variables of talent management (i.e. talents identification, development, utilizations and retention) and corresponding variables of innovation (i.e. service, process, market and product innovations) in indigenous hotels in Port Harcourt (r=0.784; 0.674; 0.784;0.791; p˂0.05 for the four hypotheses respectively).The implications of these findings are that proper identification, development, utilization and retention of talents in indigenous hotels in Port Harcourt would very likely translate into higher innovations in terms of services, processes, marketing and products respectively; and this will also lead to better performance and profitability of these hotels. Consequently, the study recommends that any hotel organization whose objective is to survive overtime should pay attention to innovation by ensuring that employees’ talent is effectively managed.
Authors and Affiliations
Olaka, Loveday Owate Mnim, Okafor Lawrence Chima Ph. D, Ulo Fabin U. Ph. D
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