IMPACT OF INFORMATION SYSTEMS IN SATISFYING STUDENTS OF THE UNIVERSITY: CASE STUDY FROM EPOKA UNIVERSITY
Journal Title: European Journal of Business and Social Sciences - Year 2015, Vol 4, Issue 4
Abstract
Nowadays, information systems are an integral part of every institution, having a positive impact in increasing the customers’ satisfaction. As universities are "student focused", their satisfaction becomes very important for the university. Information systems are an added value and can help universities offer simple and effective different services to their students. These systems enable a simpler communication, enable the staff to be more effective and satisfy students. The purpose of this study is to explain how information systems can be used in managing student relationships in higher education, by analyzing Epoka University, as a case study for this paper.
Authors and Affiliations
Idaver Sherifi| Epoka University, Department of Business Administration
Keywords
Related Articles
- EP ID EP10622
- DOI -
- Views 349
- Downloads 16
Hospitality Industry Expectations of Entry-Level College Graduates: Attitude over Aptitude
This article reports on the findings of an empirical study conducted with senior hiring executives who represent various sectors of the hospitality and tourism industry in the Metropolitan Statistical Area (MSA) of Or...
EFFECT OF LEARNING AND LEADERSHIP ON IMPLEMENTATION OF BUSINESS STRATEGY IN THE BANKING SECTOR, KENYA
In the Banking sector, banks have traditionally relied on asset bases and size for competitive advantage but this is becoming more difficult to sustain owing to competition. Despite the benefits gained by knowledge ma...
THE EFFECTS OF SENSORY MARKETING ON SHOPPING EXPERIENCE AND ON CONSUMER DECISION MAKING
The article presents an analysis of the effects of sensory marketing, which is a strategy used to engage consumers at stores, providing a differentiated experience. Through the theoretical support and the field resear...
ANALYTICAL HISTORY OF ORIGINS OF DARKNESS IN AFGHANISTAN
The Taliban are known as fundamentalist in the global and their movements have passed their capstone in the world. Although the history of origins of Taliban has been examined by numerous historians and scholars, but...
ANALYSIS OF THE EFFECT OF ATTITUDE TOWARD WORKS, ORGANIZATIONAL COMMITMENT, AND JOB SATISFACTION, ON EMPLOYEE’S JOB PERFORMANCE (Case Study in Electronic Company)
Job satisfaction is a pleasurable or positive emotional state resulting from the appraisal of one’s job and job experiences. The happier the individual, the higher is level of job satisfaction. It is assumed t...