slugInfluence of Emotional Intelligence on Entrepreneurial Performance: An Empirical Analysis of the Hospitality Industry in Makurdi, Benue State, Nigeria
Journal Title: International Journal of Academic Research in Management - Year 2014, Vol 3, Issue 4
Abstract
Individuals with greater emotional intelligence are better able to appraise, manage and regulate the emotions of others. Such abilities allow these individuals to judge if their emotions are linked to opportunities, and thus use these emotions in the process of decision making that enhances higher performance. However, while there is substantial evidence documenting the effects of emotional intelligence on leadership and educational performance, there is much less research examining the influence of emotional intelligence on entrepreneurial performance. Thus, this study assessed the influence of the dimensions of emotional intelligence (i.e., self emotional appraisal, others’ emotional appraisal, regulation of emotions and use of emotions) on entrepreneurial performance. Ex-post-facto design, simple random sampling technique and questionnaire were employed to generate data from selected respondents in the hospitality industry in Makurdi, Benue State, Nigeria. The data were analysed using Chi-square test. It was found that each of the dimensions of emotional intelligence is significantly related to entrepreneurial performance. In view of this, enterprises’ founders/owners should ensure that their managers and employees are emotionally intelligent through a well planned recruitment and selection process, training and retraining programme. Again, a positive emotional climate within the organisation through rewards and compensation system should be encouraged.
Authors and Affiliations
Godday Orziemgbe Oriarewo, Kenneth Chukwujioke Agbim, Tor Aondoaver Zever
Keywords
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